建立並傳送快速回覆給房客
Save time sending common messages to guests by creating quick reply templates. Your templates can be personalized with shortcodes that dynamically fill in guest, reservation, and listing details.
The benefit of quick replies
Having a set of customized quick replies makes hosting with a team more efficient as you’re all using the same standards for guest interactions. Plus, all of your quick replies are accessible in your team’s shared inbox.
You can use scheduled messaging to send your quick replies automatically, based on a trigger, like a new reservation, check-in, or checkout.
建立快速回覆的方法
- 點選收件匣,然後點選「選單」
- 點選「設定」下方的「快速回覆」
- 點選「+ 新回覆」
- 輸入名稱以查找範本
- 寫訊息並插入短代碼來自訂訊息內容
- 配合訊息的語言設定
- 點選「儲存」
- 輕點「收件匣 」,然後輕點「選單」
- 輕點「設定」下方的「快速回覆」
- 輕點「+ 新回覆」
- 輸入名稱以查找範本
- 寫訊息並插入短代碼來自訂訊息內容
- 配合訊息的語言設定
- 輕點「儲存」
- 輕點「收件匣 」,然後輕點「選單」
- 輕點「設定」下方的「快速回覆」
- 輕點「+ 新回覆」
- 輸入名稱以查找範本
- 寫訊息並插入短代碼來自訂訊息內容
- 配合訊息的語言設定
- 輕點「儲存」
- 輕點收件匣,然後輕點「選單」
- 輕點「設定」下方的「快速回覆」
- 輕點「+ 新回覆」
- 輸入名稱以查找範本
- 寫訊息並插入短代碼來自訂訊息內容
- 配合訊息的語言設定
- 輕點「儲存」
設定範本語言會影響短代碼的轉譯方式。
Shortcodes
Shortcodes are placeholders that dynamically fill in guest, reservation, and listing details when the message is sent to the guest. You’ll need to have the corresponding information in your listings, such as check-in and checkout times, otherwise the shortcode will display as unavailable in the message. Here’s the full list:
- Guest’s first name
- Guest’s last name
- Guest’s phone number
- Check-in date
- Check-in time
- Checkout date
- Checkout time
- Total trip price
- Average nightly price
- Cleaning fee
- Listing name
- Listing address
- Listing city
- Wi-fi name
- Wi-fi password
- Confirmation code
- Directions
- Check-in Instructions
- House Rules
- House Manual
- Guidebook
- Getting around
- Guest Access
- Guest Interaction
- Guest city
- Guest country
- Neighborhood
- Number of guests
- Number of nights
- Number of bathrooms
- Number of bedrooms
- Number of beds
- Primary host first name
- Primary host last name
使用快速回覆的方法
編輯快速回覆的方法
刪除快速回覆的方法
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