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OPEN HOMES計劃 · 救災住宿
為迫切需要幫助的人提供住宿
為需要幫助的人提供免費臨時住所。
OPEN HOMES計劃 · 救災住宿
為迫切需要幫助的人提供住宿
為需要幫助的人提供免費臨時住所。
災難發生時,有許多人會需要臨時住所。 無論是周遭地區進行撤離還是救援人員趕至現場幫忙,這些人都迫切需要一個住處,好思考下一步。
房東只需提供閒置空間,就能在社區的救災和重建工作中發揮重要作用。 自2012年以來,Airbnb房東已敞開大門接待世界各地的災民。

您的閒置空間可以讓陷入困境的災民有暫時安頓的地方。

您的閒置空間可以讓陷入困境的災民有暫時安頓的地方。

災難發生時,有許多人會需要臨時住所。 無論是周遭地區進行撤離還是救援人員趕至現場幫忙,這些人都迫切需要一個住處,好思考下一步。
房東只需提供閒置空間,就能在社區的救災和重建工作中發揮重要作用。 自2012年以來,Airbnb房東已敞開大門接待世界各地的災民。

運作方式

Marie
法國巴黎
我在巴黎出生長大,很樂意分享我的空間,提供一個安全舒適的環境。
1
建立個人資料
我們會請您提供全名、個人相片和電子郵件地址等基本詳情,好建立您的個人資料。 您也可以與我們分享您想加入此計劃的原因。
Marie
法國巴黎
我在巴黎出生長大,很樂意分享我的空間,提供一個安全舒適的環境。
1
建立個人資料
我們會請您提供全名、個人相片和電子郵件地址等基本詳情,好建立您的個人資料。 您也可以與我們分享您想加入此計劃的原因。
2
建立房源
請介紹一下房源的所在位置、容納人數,以及開放預訂的時間。 如果您原本就是房東,可以選擇一個現有房源。
整個房源
敞開家門,伸出援手
3位房客
公寓套房
2張床
1間浴室
整個房源
敞開家門,伸出援手
3位房客
公寓套房
2張床
1間浴室
2
建立房源
請介紹一下房源的所在位置、容納人數,以及開放預訂的時間。 如果您原本就是房東,可以選擇一個現有房源。
Marie,您好:
我在一間機構工作,機構的宗旨是協助因災難失去家園的人重建生活。
3
回覆申請
如果房源合適,房客會傳送訊息給您,或者是由代案主或救災人員(多數為志工)預訂的非營利組織與您聯絡。 房客必須證實自己被迫搬遷,才能進行預訂。 在作出任何正式決定之前,您可以提出問題、敲定細節,並設定您的住宿期望。
Marie,您好:
我在一間機構工作,機構的宗旨是協助因災難失去家園的人重建生活。
3
回覆申請
如果房源合適,房客會傳送訊息給您,或者是由代案主或救災人員(多數為志工)預訂的非營利組織與您聯絡。 房客必須證實自己被迫搬遷,才能進行預訂。 在作出任何正式決定之前,您可以提出問題、敲定細節,並設定您的住宿期望。
4
做好出租前準備
Open Homes計劃提供資源連結和常見問題解答,如果您在準備接待房客時有任何疑問,歡迎隨時與我們的團隊聯絡。 若您對即將開始的預訂有任何疑問,也可以與該非營利組織或房客討論。
4
做好出租前準備
Open Homes計劃提供資源連結和常見問題解答,如果您在準備接待房客時有任何疑問,歡迎隨時與我們的團隊聯絡。 若您對即將開始的預訂有任何疑問,也可以與該非營利組織或房客討論。

您幫助的對象

直接受到災害波及的災民
身為房東,您可能會收到受到災難影響的各方人士所提出的申請。 當中可能包含被迫撤離的災民或生還者的家人,希望在生還者接受治療時陪伴左右。
直接受到災害波及的災民
身為房東,您可能會收到受到災難影響的各方人士所提出的申請。 當中可能包含被迫撤離的災民或生還者的家人,希望在生還者接受治療時陪伴左右。
救援人員
我們與世界各地的組織合作,為救援人員和災後重建工作人員提供臨時住所。 當中包括第一線救災人員、志工和非營利組織救援人員。
救援人員
我們與世界各地的組織合作,為救援人員和災後重建工作人員提供臨時住所。 當中包括第一線救災人員、志工和非營利組織救援人員。

出租需要準備什麼

你只須為房客提供溫馨的住宿空間,並回答對方提出的所有問題。
  • 整套房源或公寓
  • 舒適的床
  • 基本設備與服務和盥洗用品
  • 可供預訂天數須達連續2天以上

出租需要準備什麼

你只須為房客提供溫馨的住宿空間,並回答對方提出的所有問題。
  • 整套房源或公寓
  • 舒適的床
  • 基本設備與服務和盥洗用品
  • 可供預訂天數須達連續2天以上

我們提供的支援服務

我們知道這感覺像是很重大的承諾。 正因為如此,在房客入住前和入住期間,我們將盡力提供您各項資源和保障。
24小時/全天候電話支援與各項資源
您不是單打獨鬥。 除了Airbnb的24小時客戶支援團隊外,您還可以聯絡專門小組詢問有關Open Homes房源的預訂問題。
財產損失賠償
雖然意外損失鮮少發生,但我們理解你可能需要保障。 針對財產損失,房東保障金計劃將為每位房東提供高達100萬美元的理賠。

已為您解答

Airbnb.org 是什麼?

Airbnb.org is an independent, publicly-supported nonprofit organization that partners with nonprofits to provide people with emergency housing in times of crisis.

Through the Airbnb Open Homes and Frontline stays initiatives, Airbnb has worked with communities to help people in times of need since 2012. Now, Airbnb is establishing Airbnb.org as an independent organization to build upon these efforts and help even more people.

Airbnb.org is an independent organization with an independent board of directors. It’s an approved tax-exempt public charity under Section 501(c)(3) of the U.S. Internal Revenue Code. Contributions to organizations with 501(c)(3) status may be tax deductible.

Airbnb is covering the operating costs of Airbnb.org so community donations go further in supporting people in times of crisis.

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Airbnb.org’s impact

Find out more about who Airbnb.org is supporting and the impact the Airbnb community has had to date. Airbnb.org’s first annual Impact Report will be available before the end of 2021.

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Supporting Airbnb.org

The Airbnb community can support Airbnb.org by hosting or by donating. Hosts can choose to host Airbnb.org stays for free or to donate a percentage of each payout. These hosts will get an Airbnb.org supporter badge on their profiles. Anyone can give a one-time donation to Airbnb.org at any time.

Learn more about hosting Airbnb.org stays through Open Homes and Frontline stays, and find out about donating

誰可以透過 Airbnb.org 提供免費住宿?

Anyone with an entire home or apartment to offer can host free stays for people in times of crisis through Airbnb.org. Right now, shared rooms and private rooms are not eligible for the program.

The listings available on the site are as diverse as the Hosts who list them. Find out more about home types to see how to describe your space.

Like all hosts on Airbnb, Hosts offering free stays through Airbnb.org must meet our hospitality standards, which include accurately representing your listing and availability, as well as providing a safe, secure, and clean space for guests. All hosts and guests are required to uphold Airbnb’s community standards.

哪些人有資格透過 Airbnb.org 預訂房源?

Airbnb.org currently supports:

  • People impacted by disasters and relief workers responding in an official capacity
  • Refugees and asylum seekers

If you’re eligible and in need of emergency housing, learn more about how to book an Airbnb.org stay. Check this article and the Airbnb.org page regularly to find the most current programs and eligibility requirements, which are subject to change.

,,

Disaster relief

In the aftermath of a disaster, there is a critical need for emergency housing. In this instance, people impacted by the disaster can submit a request for temporary housing through our disaster relief page. After verification, they may book a free stay offered by hosts supporting Airbnb.org directly for themselves.

To be eligible for emergency housing, guests must reside in the impacted area. Both permanent residents and travelers with a confirmed hotel or rental reservation are eligible. Guests are required to provide proof of address . Once they submit their request, their information will be reviewed by Airbnb.org or its service providers before they can book.

Relief workers must be affiliated with a nonprofit partner of Airbnb.org and referred to the program by their organisation in order to book.

Learn more about Disaster relief stays.

Refugee housing

There are many barriers for people who are trying to rebuild their lives in a new place. Before settling into permanent housing, refugees and asylum-seekers need to finalize paperwork, search for jobs, and find a temporary place to stay. In this instance, a staff member from a nonprofit will book an Airbnb.org stay on behalf of the guest. All guests have the legal status of a recognized refugee entitled to international protection as determined by the United Nations High Commissioner for Refugees (UNHCR) and/or have begun the process of seeking asylum in the country where they currently reside.

Learn more about Refugee housing.

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如何透過 Airbnb.org 預訂住宿?

In order to book an Airbnb.org stay as a guest, you must meet eligibility requirements and be approved.

,,

Applying for a stay

Disaster relief

If you've been impacted by a disaster and are in need of emergency housing, go to our Disaster Relief page to find events that qualify for an Airbnb.org stay. If you can't ind the event that you've been impacted by, free stays are not currently available for that event.

Once you find an event, log into or create an Airbnb account to confirm your address. You’ll need to answer a few questions and agree to Airbnb's Community Standards and the Airbnb Terms of Service.

After you submit your request, we may get in touch to check on additional details. We aim to review all submissions within 24 hours. If we can’t verify your information or it doesn’t meet our eligibility criteria, we’ll send you an email to let you know.

If you’re a relief worker, you must be referred by an Airbnb.org nonprofit partner. It isn’t possible to apply for relief worker housing through Airbnb.org as an individual at this time.

Refugee housing

To be approved for Refugee housing, you must be referred by a nonprofit partner. It isn't possible to apply for Refugee housing through Airbnb.org as an individual at this time. 

Learn more about the nonprofits that we partner on Airbnb.org.

Booking a stay

If you’re approved, you'll receive an email inviting you to browse available stays. Here are a few tips to keep in mind:

  • Read all of the information in the email invitation. It will tell you more about what kind of stay you can book.
  • You may need to book your stay within certain dates. Make sure to refer to your email invitation for this information.
  • Check the listing details, like number of bedrooms and amenities, as well as the photos to confirm a place is a good fit. If you have any questions, reach out to the host by clicking or tapping Contact host on the listing page.
  • Make sure your stay is booked for the purpose defined by each program. If a stay doesn’t meet the program requirements, it'll be canceled according to the host’s cancellation policy.
    ,
    如何聯絡 Airbnb.org 的用戶支援團隊?

    A dedicated support team is available to all hosts, guests, and nonprofit partners for issues and questions related to Airbnb.org reservations 7 days a week, from 9am to 5pm Pacific Standard Time. Contact us here.  

    Airbnb Support Ambassadors are also available 24 hours a day, 7 days a week. 

    ,

    What to do if you feel unsafe during a stay

    If you encounter an emergency situation, or if your personal safety is threatened during a stay, contact local police or emergency services immediately.

    If you need help from Airbnb with a safety concern, contact our Trust and Safety team.

    Before the start of the stay, you can also read our safety tips.

    加入社區行列,用自己的方式回饋社會。

    有疑問嗎?
    前往說明中心搜尋答案或聯絡我們
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