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Open Homes計劃 · 難民住所
接待即將搬到您所在城市的新移民
為需要幫助的人提供免費臨時住所,讓他們感受家的溫暖。
Open Homes計劃 · 難民住所
接待即將搬到您所在城市的新移民
為需要幫助的人提供免費臨時住所,讓他們感受家的溫暖。
遷移到新城市的難民會面臨許多挑戰。 雖然個案專員會為他們提供協助,但很難保證提供穩定的住所。 若能入住免費的臨時住所,他們就能在找到長期住宿之前,安心過日子。

您的房源可讓初來乍到的新移民暫時安頓下來。

您的房源可讓初來乍到的新移民暫時安頓下來。

遷移到新城市的難民會面臨許多挑戰。 雖然個案專員會為他們提供協助,但很難保證提供穩定的住所。 若能入住免費的臨時住所,他們就能在找到長期住宿之前,安心過日子。
我想為別人做點貢獻,但我覺得自己反而得到更多。
Els
Open Homes房東
我想為別人做點貢獻,但我覺得自己反而得到更多。
Els
Open Homes房東

您幫助的對象

難民
難民已獲得庇護,並透過我們的非營利合作夥伴的協助開始在這個新城市安頓下來。 在他們建立支援網絡並過渡到長期住宿的同時,您願意協助他們融入您的社區。
尋求庇護者
尋求庇護者已向您的國家 / 地區申請庇護。 雖然我們的非營利合作夥伴會為他們提供協助,但申請過程充滿變數,而且可能需要一段時間。 您能為他們提供一個安全穩定的住所,讓他們在等待庇護申請結果期間有地方可住。
難民
難民已獲得庇護,並透過我們的非營利合作夥伴的協助開始在這個新城市安頓下來。 在他們建立支援網絡並過渡到長期住宿的同時,您願意協助他們融入您的社區。
尋求庇護者
尋求庇護者已向您的國家 / 地區申請庇護。 雖然我們的非營利合作夥伴會為他們提供協助,但申請過程充滿變數,而且可能需要一段時間。 您能為他們提供一個安全穩定的住所,讓他們在等待庇護申請結果期間有地方可住。

運作方式

Marie
法國巴黎
我在巴黎出生長大,很樂意分享我的空間,提供一個安全舒適的環境。
1
建立個人資料
您的個人資料將有於我們的非營利組織合作夥伴進行媒合。 我們會詢問您的全名、個人相片和電子郵件地址等詳細資料。 您也可以和我們分享您關心這項公益行動的理由。
Marie
法國巴黎
我在巴黎出生長大,很樂意分享我的空間,提供一個安全舒適的環境。
1
建立個人資料
您的個人資料將有於我們的非營利組織合作夥伴進行媒合。 我們會詢問您的全名、個人相片和電子郵件地址等詳細資料。 您也可以和我們分享您關心這項公益行動的理由。
2
建立房源
請向我們介紹您的空間! 請介紹一下房源的所在位置、可容納多少人,以及開放預訂的時間。 如果您原本就是房東,您可以選擇一個現有房源。
整個房源
敞開家門,伸出援手
3位房客
公寓套房
2張床
1間浴室
整個房源
敞開家門,伸出援手
3位房客
公寓套房
2張床
1間浴室
2
建立房源
請向我們介紹您的空間! 請介紹一下房源的所在位置、可容納多少人,以及開放預訂的時間。 如果您原本就是房東,您可以選擇一個現有房源。
Marie,您好:
我工作的機構協助失去家園的新移民重建生活。
3
回覆申請
我們的非營利合作夥伴會代表案主提出預訂申請,如果您的空間合適,他們會傳送訊息給您。 在作出任何正式決定之前,您可以提出問題、敲定細節,並設定您的住宿期望。
Marie,您好:
我工作的機構協助失去家園的新移民重建生活。
3
回覆申請
我們的非營利合作夥伴會代表案主提出預訂申請,如果您的空間合適,他們會傳送訊息給您。 在作出任何正式決定之前,您可以提出問題、敲定細節,並設定您的住宿期望。
4
做好出租前準備
您可以直接與我們的非營利合作夥伴合作,了解如何為房客的入住做好最充分的準備。 在Open Homes說明中心有資源連結和常見問題解答,如果您在準備出租房源時有任何疑問,歡迎隨時與我們的團隊聯絡。
4
做好出租前準備
您可以直接與我們的非營利合作夥伴合作,了解如何為房客的入住做好最充分的準備。 在Open Homes說明中心有資源連結和常見問題解答,如果您在準備出租房源時有任何疑問,歡迎隨時與我們的團隊聯絡。

出租房源的準備事項

您只需要為房客提供溫馨的住宿空間,並協助回答他們提出的一切疑問。
  • 閒置的房間或客房
  • 舒適的床
  • 基本設備與服務和盥洗用品
  • 可供預訂晚數達2週以上

出租房源的準備事項

您只需要為房客提供溫馨的住宿空間,並協助回答他們提出的一切疑問。
  • 閒置的房間或客房
  • 舒適的床
  • 基本設備與服務和盥洗用品
  • 可供預訂晚數達2週以上

我們的合作夥伴

我們在全球和當地與許多機構合作,希望能深入了解我們的社區,並設法為社區提供最有力的協助。 這些登記立案的非營利機構透過Open Homes計劃替案主尋找住處,並在住宿期間為房東提供支援。

我們提供的支援服務

我們知道這感覺像是很重大的承諾。 正因為如此,在房客入住前和入住期間,我們將盡力提供您各項資源和保障。
24小時/全天候電話支援與各項資源
您不是單打獨鬥。 除了Airbnb的24小時客戶支援團隊外,您還可以聯絡專門小組詢問有關Open Homes房源的預訂問題。
財產損失賠償
雖然意外損失鮮少發生,但我們理解你可能需要保障。 針對財產損失,房東保障金計劃將為每位房東提供高達100萬美元的理賠。

我們住在Airbnb的時候,附近的鄰居會和我們互動,而且也都很熱心幫忙。 這個社區就好像一個世界。 對我們來說,這感覺就好像做夢一樣。
Mousa
Open Homes計劃的丹佛房客
我們住在Airbnb的時候,附近的鄰居會和我們互動,而且也都很熱心幫忙。 這個社區就好像一個世界。 對我們來說,這感覺就好像做夢一樣。
Mousa
Open Homes計劃的丹佛房客

已為您解答

Airbnb.org 是什麼?

Airbnb.org is an independent, publicly-supported nonprofit organization that partners with nonprofits to provide people with emergency housing in times of crisis.

Through the Airbnb Open Homes and Frontline stays initiatives, Airbnb has worked with communities to help people in times of need since 2012. Now, Airbnb is establishing Airbnb.org as an independent organization to build upon these efforts and help even more people.

Airbnb.org is an independent organization with an independent board of directors. It’s an approved tax-exempt public charity under Section 501(c)(3) of the U.S. Internal Revenue Code. Contributions to organizations with 501(c)(3) status may be tax deductible.

Airbnb is covering the operating costs of Airbnb.org so community donations go further in supporting people in times of crisis.

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Airbnb.org’s impact

Find out more about who Airbnb.org is supporting and the impact the Airbnb community has had to date. Airbnb.org’s first annual Impact Report will be available before the end of 2021.

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Supporting Airbnb.org

The Airbnb community can support Airbnb.org by hosting or by donating. Hosts can choose to host Airbnb.org stays for free or to donate a percentage of each payout. These hosts will get an Airbnb.org supporter badge on their profiles. Anyone can give a one-time donation to Airbnb.org at any time.

Learn more about hosting Airbnb.org stays through Open Homes and Frontline stays, and find out about donating

誰可以透過 Airbnb.org 提供免費住宿?

Anyone with an entire home or apartment to offer can host free stays for people in times of crisis through Airbnb.org. Right now, shared rooms and private rooms are not eligible for the program.

The listings available on the site are as diverse as the Hosts who list them. Find out more about home types to see how to describe your space.

Like all hosts on Airbnb, Hosts offering free stays through Airbnb.org must meet our hospitality standards, which include accurately representing your listing and availability, as well as providing a safe, secure, and clean space for guests. All hosts and guests are required to uphold Airbnb’s community standards.

哪些人有資格透過 Airbnb.org 預訂房源?

Airbnb.org currently supports:

  • People impacted by disasters and relief workers responding in an official capacity
  • Refugees and asylum seekers

If you’re eligible and in need of emergency housing, learn more about how to book an Airbnb.org stay. Check this article and the Airbnb.org page regularly to find the most current programs and eligibility requirements, which are subject to change.

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Disaster relief

In the aftermath of a disaster, there is a critical need for emergency housing. In this instance, people impacted by the disaster can submit a request for temporary housing through our disaster relief page. After verification, they may book a free stay offered by hosts supporting Airbnb.org directly for themselves.

To be eligible for emergency housing, guests must reside in the impacted area. Both permanent residents and travelers with a confirmed hotel or rental reservation are eligible. Guests are required to provide proof of address . Once they submit their request, their information will be reviewed by Airbnb.org or its service providers before they can book.

Relief workers must be affiliated with a nonprofit partner of Airbnb.org and referred to the program by their organisation in order to book.

Learn more about Disaster relief stays.

Refugee housing

There are many barriers for people who are trying to rebuild their lives in a new place. Before settling into permanent housing, refugees and asylum-seekers need to finalize paperwork, search for jobs, and find a temporary place to stay. In this instance, a staff member from a nonprofit will book an Airbnb.org stay on behalf of the guest. All guests have the legal status of a recognized refugee entitled to international protection as determined by the United Nations High Commissioner for Refugees (UNHCR) and/or have begun the process of seeking asylum in the country where they currently reside.

Learn more about Refugee housing.

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如何透過 Airbnb.org 預訂住宿?

In order to book an Airbnb.org stay as a guest, you must meet eligibility requirements and be approved.

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Applying for a stay

Disaster relief

If you've been impacted by a disaster and are in need of emergency housing, go to our Disaster Relief page to find events that qualify for an Airbnb.org stay. If you can't ind the event that you've been impacted by, free stays are not currently available for that event.

Once you find an event, log into or create an Airbnb account to confirm your address. You’ll need to answer a few questions and agree to Airbnb's Community Standards and the Airbnb Terms of Service.

After you submit your request, we may get in touch to check on additional details. We aim to review all submissions within 24 hours. If we can’t verify your information or it doesn’t meet our eligibility criteria, we’ll send you an email to let you know.

If you’re a relief worker, you must be referred by an Airbnb.org nonprofit partner. It isn’t possible to apply for relief worker housing through Airbnb.org as an individual at this time.

Refugee housing

To be approved for Refugee housing, you must be referred by a nonprofit partner. It isn't possible to apply for Refugee housing through Airbnb.org as an individual at this time. 

Learn more about the nonprofits that we partner on Airbnb.org.

Booking a stay

If you’re approved, you'll receive an email inviting you to browse available stays. Here are a few tips to keep in mind:

  • Read all of the information in the email invitation. It will tell you more about what kind of stay you can book.
  • You may need to book your stay within certain dates. Make sure to refer to your email invitation for this information.
  • Check the listing details, like number of bedrooms and amenities, as well as the photos to confirm a place is a good fit. If you have any questions, reach out to the host by clicking or tapping Contact host on the listing page.
  • Make sure your stay is booked for the purpose defined by each program. If a stay doesn’t meet the program requirements, it'll be canceled according to the host’s cancellation policy.
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    如何聯絡 Airbnb.org 的用戶支援團隊?

    A dedicated support team is available to all hosts, guests, and nonprofit partners for issues and questions related to Airbnb.org reservations 7 days a week, from 9am to 5pm Pacific Standard Time. Contact us here.  

    Airbnb Support Ambassadors are also available 24 hours a day, 7 days a week. 

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    What to do if you feel unsafe during a stay

    If you encounter an emergency situation, or if your personal safety is threatened during a stay, contact local police or emergency services immediately.

    If you need help from Airbnb with a safety concern, contact our Trust and Safety team.

    Before the start of the stay, you can also read our safety tips.

    加入社區行列,用自己的方式回饋社會。

    有疑問嗎?
    前往說明中心搜尋答案或聯絡我們
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